Past incidents
All resolved incidents for this status page.
Support operations have returned to normal following the recent cPanel security patches. All pending requests related to this event have been addressed. Thank you for your patience during this per...
Our technicians have confirmed that the patch has been applied and the issue is resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution. I...
We have seen Password reset and email verification functionality return to normal. We understand how important access to your services are and appreciate your patience while we work on a resolution....
Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external nam...
Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. Old IP: 209.42.28.32 For clients using our name servers: No action is required For cl...
We would like to give the final update that the fix is still in place and things have returned to normal levels. If you have any questions or need any assistance with your services, please reach ou...
We've now resolved the incident. Thanks for your patience.
We have identified some higher than normal traffic on some of our servers. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website....
Following up on the diagnosis and troubleshooting by our team, we are seeing significant improvements in internet traffic and are continuing to monitor the situation. We have made changes to the IP ad...
We've now resolved the incident. Action Required: For clients using our Name Servers: No action is required. The update will be handled automatically. For clients using External Name Servers...
We've now resolved the incident. Thanks for your patience.
We've now completed the maintenance. Thanks for your patience.
On 2026-01-06 11:08:42 +1000 a faulty update began impacting mail servers, affecting a large number of systems before it could be halted. The underlying issue was traced to a broken MSODBC repository,...
We've now resolved the incident and live-chat should function normally. We appreciate your patience during this time.
We've now resolved the incident. Thanks for your patience.
The incident affecting our Sydney location has now been fully resolved. All servers and services are operating normally. Thank you for your patience and understanding while we worked to restore ful...
We've now resolved the issue and webmail should function normally. Thanks for your patience.