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Past incidents

All resolved incidents for this status page.

Windows Hosting - Update
Resolved

The system updates have been completed.

Limited Support Availability Due to Cloudflare Network Incident
Resolved

We would like to give the update that the issue has now been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again fo...

Limited Support Availability
Resolved

We've now resolved the incident. Thanks for your patience.

Web service is currently down on forwarding3.syd1.stableserver.net
Resolved

We've now resolved the incident. Thanks for your patience.

Client Area - Service Interruption
Resolved

We've now resolved the incident. Thanks for your patience.

Legacy Email Issue - Sending Latency
Resolved

We've now resolved the incident and emails should function as expected. Thanks for your patience.

Legacy Webcentral Mail systems - BNE & SYD mail platforms
Resolved

We've now resolved the incident. Thanks for your patience.

Account panel latency
Resolved

Our team have confirmed that the issue with your portal has now been resolved. We want to thank our clients for the patience they've had with us whilst working on getting things fixed. Please rea...

Client Area Intermittence – Product Management
Resolved

We've now resolved the incident. Thanks for your patience.

Webcentral Mail systems - OXmail
Resolved

We've now resolved the incident and IMAP, POP3, and SMTP services are online and available. Thanks for your patience.

Webmail Access Issue
Resolved

Our team have confirmed that the webmail site is now loading as secure. We would like to thank our clients for their patience during this time. Please reach out to us if you have any further quest...

Webcentral Email Service Disruption
Resolved

We've now resolved the incident. Thanks for your patience.

Chat Support Channel Intermittence
Resolved

Our chat support channel is now operating normally. Thank you for your patience while we worked to resolve this issue.

Intermittent Delays with Domain Requests
Resolved

We've now resolved the incident. Thanks for your patience.

Limited Support Availability
Resolved

We've now resolved the incident. Thanks for your patience.

Server Incident Report (Webmail, Sydmail)
Resolved

We've now resolved the incident. Thanks for your patience.

Phone Support Temporarily Unavailable
Resolved

Our phone support system is now live. We have implemented a solution, and all services are functioning as expected. Thank you for your patience.

Live Chat Unavailable
Resolved

Our technicians have confirmed that the issue with live-chat has been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize...

Intermittent Access Issues
Resolved

We've now resolved the incident. Thanks for your patience.

Unable to Email '[email protected]'
Resolved

We've now resolved the incident. Thanks for your patience.