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Legacy Email Service Issue

Resolved Apr 17, 2026 23:42 AEST

Incident Updates

  • Resolved 6 months ago · Apr 18, 2026 15:47 AEST

    We've now resolved the incident. Thanks for your patience.

  • Resolved 6 months ago · Apr 17, 2026 23:42 AEST

    We are aware that some customers may currently be unable to update or modify their spam filter settings via their OXMail, BNE, SydMail email services. Existing email services and previously configured filters remain fully operational. Our senior technicians are actively monitoring the situation and working to restore full functionality as soon as possible. If you need any immediate assistance, please reach out to our support team.