Past incidents
All resolved incidents for this status page.
We would like to advise that the MySQL database server has remained stable and will now be resolving this service alert.
This matter has now been resolved and domains are renewing normally.
Services have remained stable and we are confident that this incident is now resolved.
We are happy to advise customers that the payment gateway service has now been fully restored.
The domain search functionality on our website has now been restored.
Functionality has been restored and all live chat services are now back online.
Our System Admins have advised that functionality of the affected databases has been restored. We apologise for any inconvenience caused.
We would like to advise that the issues affecting our Cloud and cPanel servers have been resolved. We truly apologize for any inconvenience this may have caused.
At this stage we believe the access issue has been resolved. Customers websites and ours are back up and able to be accessed.
This incident has now been resolved and our agents are once again ready and able to take your calls.
This service has been working correctly since approximately 9:16am. We have been monitoring this carefully since then and the platform appears to be stable once again.
The issue with our phone and live chat systems have been restored. We thank you for your patience during this period.
This issue was resolved by our system engineers yesterday morning, we have monitored overnight and service has remained fully functioning and stable.
We would like to advise that the BPAY facilities have now returned back to normal.
We are happy to advise customers that the payment gateway service has now been fully restored.
We would like to advise that the functionality of a small subset of .org domain names has now been restored, however if you still are experiencing difficulties please contact our support team.
Services have remained stable and we are confident that this incident is now resolved.
We were able to discern this issue did not originate as the result of a fault on our cPanel platform. The issue is related to Apple IOS devices (iPhone). If you are still experiencing this issue, we r...
We are now confident the issue has been repaired. We thank you for your patience.