Webcentral
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Past incidents

All resolved incidents for this status page.

Domain Registration Unavailable
Resolved

After monitoring the fix put in place, we are marking this issue as resolved. We will continue to test the website and thank everyone for their patience while we worked toward this resolution....

Login Page Disruption – 2FA Users
Resolved

We are pleased to inform you that the issue preventing some users with Two-Factor Authentication (2FA) enabled from logging into the WebCentral client area has been resolved. Thank you for your pat...

Delays in support ticket and account notifications
Resolved

We’re pleased to confirm that the issue has been resolved, and all notifications are now being delivered as expected. Thank you for your patience and understanding throughout this process. If yo...

Client area - maintenance underway
Resolved

We've now finished the maintenance correctly. Thank you for the comprehension.

Delays in ticket and account notifications
Resolved

This was resolved at 2.30am GMT. Thanks for your patience.

Service Interruption – Customer Interface
Resolved

We've now resolved the incident. Thanks for your patience.

Client Area Planned Maintenance
Resolved

We have successfully completed the scheduled upgrade to our underlying infrastructure! The client area was briefly placed into maintenance mode for approximately two hours. During this time, we...

Client Area Planned Maintenance
Resolved

We have successfully completed the scheduled upgrade to our underlying infrastructure! The client area was briefly placed into maintenance mode on June 17th, from 11:00 PM GMT, for approximately...

Client-Area Access Issue
Resolved

Our infrastructure team have confirmed that the issue with accessing your client-area has now been resolved. We will continue to monitor the website and would like to thank everyone for their patien...

Your Webcentral Portal - Network Speeds
Resolved

Our team have confirmed that the issue with accessing your Webcentral portal has now been resolved.  We will continue to monitor the website and thank everyone for their patience while we got this re...

Known Issues affecting Hosting and Domain Services
Resolved

This incident has been resolved.

Cloud Hosted Email Issue
Resolved

All effected services have been monitored and set to Resolved. We thank you for you patience and understanding.

Cloud Hosted Email Issue
Resolved

We would like to inform our customers that the intermittent service disruption for the Cloud email service has been resolved. No further disruptions are anticipated. If you are experiencing any issu...

Phone System Service Disruption
Resolved

This incident has been resolved.

Phone System Service Disruption
Resolved

This incident has been resolved.

Cloud Hosted Email Issue
Resolved

This incident has been resolved.

Intermittent issue affecting email and website services
Resolved

We would like to inform our customers that the intermittent service disruption for email, domain, and website services has been resolved. No further disruptions are anticipated. If you are experienci...

cPanel Service Disruption
Resolved

We would like to inform our customers that the issue which was impacting affecting our cPanel servers has been resolved.  Customer affected should be able to continue using their cPanel hosted domain...

Website Outage – Webcentral.au
Resolved

Our engineers have implemented a solution and our website, webcentral.au, is back online. Thank you for your patience and we apologise for any inconvenience that this has caused. If you are still...

Intermittent Website and Hosting Disruption
Resolved

All network elements are operating normally, and services are stable. If you are experiencing any difficulties, please contact us for assistance: https://www.webcentral.au/contact-us/.