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Scheduled
Scheduled Maintenance – Legacy SYD mail Platform
As part of our ongoing efforts to maintain and support our legacy systems, we will be performing routine maintenance on the sydmail (SYD email) platform. The...
Resolved Ended: 17:44 AEST - 22 June 2025
Delays in ticket and account notifications
We're currently experiencing delays in sending notifications regarding customer support responses and other account-related updates. Our team is actively inv...
Resolved Ended: 06:37 AEST - 21 June 2025
Service Interruption – Customer Interface
We’re currently experiencing a service interruption affecting the customer interface. Our technical team is actively investigating the issue and working to r...
Complete Ended: 19:00 AEST - 20 June 2025
Backend Optimisation in Progress
We are currently optimizing our backend systems to improve overall platform performance and stability. During this time, you may experience slower than nor...
Last incident at 17:44 AEST - 22 June 2025