Identified
Legacy Webcentral Mail systems - BNE & SYD mail platforms
We are currently experiencing issues with IMAP, POP3, and SMTP services. Users may encounter connection timeouts or difficulty accessing mail. Our team is in...
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Resolved Ended: 17:00 AEST - 16 September 2025
Webmail Access Issue
We are aware of some customer seeing an SSL or "Not Secure" connection warning when visiting their webmail. Our team is working on getting this back to secu...
Resolved Ended: 22:09 AEST - 14 September 2025
Webcentral Email Service Disruption
We are aware of a few customers having intermittent disruptions to our email services due to SSL certificate issues. Our infrastructure team are working on t...
Resolved Ended: 04:48 AEST - 12 September 2025
Chat Support Channel Intermittence
We are currently experiencing intermittent connectivity issues with our chat support channel. You may notice slower-than-usual response times during interact...
Last incident at 17:00 AEST - 16 September 2025