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Past incidents

All resolved incidents for this status page.

Cloud Webmail - Not Able To Load Inbox
Resolved

Our engineers have closely been monitoring this incident over the past 24 hours and can confirm that this has now been resolved.

Domain Search Functionality
Resolved

The domain search functionality on our website has now been restored.

Cloud Webmail - Not Able To Load Inbox
Resolved

We would like to advise that we had experienced service interruptions to a segment of cloud hosted email customers. This has caused some users that had logged into Webmail to not be able to view thei...

Phone System Degradation
Resolved

This incident has been resolved.

Service Disruption - DNS
Resolved

Service has remained stable over the long weekend. We are now confident the issue has now been resolved.

Cloud Hosting "Windows Server" Shared platform - Intermittent Issues
Resolved

We have been monitoring the incident and can confirm that services are back to normal.

Service Disruption - Cloud Webmail
Resolved

We have been monitoring the incident and can confirm that services are back to normal.

Console Disruption
Resolved

We are now confident the issue has been repaired. We thank you for your patience.

Domain Management Interruption
Resolved

We would like to advise our customers that this issue has since been resolved at approximately 2pm AEDT.

MySQL Server disruption
Resolved

Our administrators have identified and resolved an issue affecting one of our MySQL database servers. All services have been restored to normal operation.

NetRegistry Phone Support Interruption
Resolved

Our phones lines have now been restored.

Service Disruption - Power outage.
Resolved

Power was restored.

Payment Gateway - Service Interruption
Resolved

We have closely monitored the payment gateway platform and services are operational.

Payment Gateway - Service Interruption
Resolved

This incident has been resolved.

Console Disruption
Resolved

This incident has been resolved.

MySQL Server disruption
Resolved

We are now confident the issue has been resolved.

Console Disruption
Resolved

We are now confident the issue has been repaired. We thank you for your patience.

Phone Support Delays
Resolved

The issue with our phone system has been addressed and is now resolved. Support resources are back to normal capacity.

Console Outage
Resolved

Our administrators have advised that access to The Console has been restored. We are going to closely monitor the situation to ensure we do not see a re-occurrence. Customers are now able to login,...

Cloud Hosting - Error uploading files/images
Resolved

We can confirm that this incident has now been resolved and customers should no longer receive any further errors when trying to upload files/images.