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Past incidents

All resolved incidents for this status page.

DNS issue affecting partnerconsole.net Name Servers
Resolved

If you are still experiencing any issues, please update your affected Name Servers as stated in our first status alert or contact our customer care team. Phone: 1300 638 734 International: +61 (2) 7...

cPanel Email Service Disruption
Resolved

All effected services have been monitored and set to Resolved. We thank you for you patience and understanding. If you are experiencing any issues, please feel free to reach out via the link below....

Service Outage
Resolved

This incident has been resolved.

Customer Service Incident
Resolved

We would like to inform our customers that this incident has now been resolved. Customers are now able to contact us via all Customer Service Platforms including Live chat, email and phone. We apol...

DNS Issue
Resolved

Our Technicians have now resolved the DNS Issue. The Netregistry Name Servers ns1.netregistry.com, ns2.netregistry.com and ns3.netregistry.com are now operational. We apologise for any inconvenience...

Webcentral Website Issue
Resolved

Our technicians have confirmed that our Webcentral Website is now back online! Thank you for your patience and we apologise for any inconvenience this has caused.

DNS Issues
Resolved

Our Technicians have resolved the DNS incident. The Netregistry Name Servers ns1.netregistry.com and ns2.netregistry.com are now operational. We apologise for any inconvenience this caused.

Shopping Cart Incident
Resolved

This incident has been resolved.

Cloud Hosted Email Issue
Resolved

Our engineers have confirmed this incident has been resolved and emails are sending and receiving as normal. We apologise for this inconvenience. Please reach out to our customer care team if you requ...

Cloud Hosted Email Issue
Resolved

Engineers have resolved the temporary issue which had delayed incoming and outgoing emails. This issue is now resolved. However, the system may take several hours for the queued emails to be cleared....

DNS Service Disruption
Resolved

We would like to inform our customers the DNS server incident which was impacting domain, website and email services has been RESOLVED. No further disruptions are anticipated. If you continue to have...

cPanel Service Disruption
Resolved

Please be advised that our engineers have completed restoration work at 2.50 AM (AEDT) and RESOLVED the hosted cPanel server incident which was impacting website and emails services. No further disrup...

Shopping Cart Incident
Resolved

We would like to inform our customers the incident which was impacting the shopping cart has RESOLVED. No further disruptions are anticipated. If you continue to have issues with your service, please...

Cloud Hosted Email Issues
Resolved

Our technicians have confirmed that the cloud hosted email incident has now been resolved. We want to thank our clients for the patience they've had with us whilst working on this resolution and apolo...

Global Salesforce Outage - No impact to Core Services
Resolved

This incident has been resolved.

cPanel Service Disruption
Resolved

Thank you for your patience while our Technicians have worked on this. The issues on cPanel server awcp028.server-cpanel.com have been identified and resolved. If you notice any further issues pleas...

cPanel Server Disruption
Resolved

Thank you for your patience while our Technicians have worked on this. The cPanel server awcp067.server-cpanel.com issues have been identified and resolved. If you notice any further issues please c...

cPanel Service Disruption
Resolved

We would like to notify our customers that the cPanel disruption, that were experienced by our customers hosted on the awcp028.server-cpanel.com server have been resolved. cPanel services will be ope...

Issue with 'The Console' log in Access
Resolved

The connection issue with our console has now been resolved. Customers should be able to log in as normal, having full access to their accounts.

Patching Update for Microsoft Exchange 2013 Platform
Resolved

This incident has been resolved.