We've now resolved the incident. Thanks for your patience.

We've fixed the core issue, and are waiting for things to recover.

We believe there may be an issue, due to this, customers who have hosting and website services might be experiencing connection issues. Our infrastructure team are investigating and we will provide updates on the situation as soon as possible.

Thanks for your patience. Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you have any questions or need any assistance with your services, please reach out to us.

We are experiencing some higher than usual load on some our server s4217.fra1.stableserver.net which is causing intermittent disruptions. Due to this, customers who have hosting and website services might be experiencing connection issues. Our infrastructure team are investigating and we will provide updates on the situation as soon as possible.