Past incidents
All resolved incidents for this status page.
We have monitored this situation closely and we are now confident this problem has been resolved.
Our administrators have advised that the performance on the console has remained stable and the stability issues have now been addressed. Thank you for your patience during this period.
Monitoring of the platform indicates no further issues have arisen. We have also taken steps to further mitigate the risk of recurrence in the future.
Our administrators have advised that the performance on the console has remained stable and the stability issues have now been addressed. Thank you for your patience during this period.
Our administrators have performed the scheduled change on Friday to address this issue. Thank you for your patience during this period. Should you experience any further problems please contact our su...
Performance on the console has remained stable since the last update and we are confident that the stability issues have now been addressed. Thank you for your patience during this period.
Resolved - We are confident the problem affecting cPanel performance has been resolved. We thank customers for their patience during this time.
Our phone system is now back online, customers can now contact us using this support channel.
Phone systems are operational and no further issues have been identified.
This issue has now been fully resolved. Our administrators were able to fix the installation of an SSL certificate that was the catalyst of the problems outlined in this alert. We have also repaired t...
The cause of the degradation was identified and resolved at approximately 10:00pm 27th June.
We would like to advise that the cPanel DNS issue has now been resolved. Apologies for any inconvenience this may have caused
We are confident the problem affecting cPanel performance has been resolved. We thank customers for their patience during this time.
Our technicians have monitored the Cloud Email platform and service levels have been maintained throughout. Cloud Email platform has returned to normal.
The payment gateway issue has now been resolved and services have returned back to normal. We do apologise for the inconvenience caused.
Our live chat and help desk systems are now fully operational. Thank you for your patience.
This has now been resolved. Apologies for any inconvenience this may have caused.