This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently experiencing issues with our phone system. Our technicians are investigating this as a priority. Live chat and email support are unaffected by this issue. Please utilise our live chat for any urgent support, or create a support ticket and our team will respond as soon as possible. During this incident live chat wait times may be longer than usual. We apologise for any inconvenience caused.