Resolved Ended: 10:41 AEST - 29 July 2016
Internal SSL Issue
Customers are advised we are currently experiencing some difficulty with an internal SSL certificate. Cloud customers will be unable to use FTP during this p...
Resolved Ended: 09:08 AEST - 29 July 2016
VPS Management Console Interuption
Customers are advised that we are experiencing an interruption with our VPS Management Console Control Panel. VPS customers will be unable to reboot services...
Resolved Ended: 08:50 AEST - 28 July 2016
Degraded Network Performance
Customers are advised that we are experiencing some issues across our Network. Customers may experience intermittent timeouts when browsing to websites on ou...
Complete Ended: 08:30 AEST - 27 July 2016
Console Database Upgrade
Customers are advised that we will be performing a Console database infrastructure upgrade to improve response times and stability. Customers will lose acces...
Resolved Ended: 15:52 AEST - 25 July 2016
cPanel DNS server outage
We are currently investigating an issue with our cPanel DNS cluster, that is preventing any DNS resolution at this time. This is affecting domains using the ...
Resolved Ended: 10:43 AEST - 22 July 2016
cPanel hosting performance degradation
Customers are advised that we are experiencing some issues across our cPanel cluster. This is causing high load on some cPanel servers and will possibly caus...
Resolved Ended: 14:38 AEST - 20 July 2016
Cloud Email Disruption
We would like to advise we are currently experiencing issues with our Cloud Email Platform. Our technicians are working to have this resolved and updates wil...
Complete Ended: 08:15 AEST - 20 July 2016
Console Database Maintenence
Some Post DB migration changes need to be performed in order to ensure the stability and improved performance of The Console Database tomorrow morning. This ...
Complete Ended: 01:31 AEST - 20 July 2016
Cloud FTP upgrade
We will be performing maintenance on our cloud FTP servers to enable some version patching along with enabling FTPS functionality. This work will enable cust...
Complete Ended: 07:00 AEST - 16 July 2016
Major Console Database Upgrade
Customers are advised that we will be performing a major database infrastructure change on our core systems. This change will render the business in a state ...
Resolved Ended: 14:50 AEST - 13 July 2016
Payment Gateway (St. George) - Service Interruption - 13/07/2016
We are currently experiencing technical difficulties with our payment gateway for St. George customers. This is currently preventing customers from processi...
Resolved Ended: 12:18 AEST - 13 July 2016
Live Chat and Help Desk service interruption
We would like to advise that we are currently experiencing technical difficulties with our live chat system. Our technicians are working to have this resolve...
Resolved Ended: 15:33 AEST - 11 July 2016
Service Alert - Live chat – Monday 11th July 2016
Service Alert - Live chat – Monday 11th July 2016 We would like to advise that we are currently experiencing technical difficulties with our live chat system...
Resolved Ended: 12:07 AEST - 2 July 2016
Payment Gateway - Service Interruption - 01/07/2016
We have received reports of some customers that are currently unable to connect to their payment gateway service. Our system administrators are currently inv...