Resolved Ended: 06:33 AEST - 29 January 2026
Unusually high traffic detected | s4820.usc1.stableserver.net
We have identified some higher than normal traffic on our server s4820.usc1.stableserver.net. Due to this, customers who have hosting and website services m...
Resolved Ended: 07:13 AEST - 23 January 2026
Server Incident Report - s690.lon1.mysecurecloudhost.com
We have identified higher-than-normal traffic patterns on a subset of our servers. As a result, some customers may be experiencing intermittent difficulties ...
Resolved Ended: 23:09 AEST - 22 January 2026
Urgent Maintenance – email servers (SmarterMail)
We will be performing urgent maintenance on all email servers to ensure continued stability and performance of the service. Start: Immediate Estimated Durati...
Resolved Ended: 07:43 AEST - 7 January 2026
Email Issue Identified
We are aware that some customers are experiencing issues when using their email services. The cause of the issue has been identified and our infrastructure ...
Resolved Ended: 19:01 AEST - 6 January 2026
Live Chat Delays
We've received reports of some users experiencing a delay in live-chatting with us, either within the customer-Panel or via our website. Our team is investi...