Resolved Ended: 16:17 AEST - 29 May 2017
Payment Gateway interruption
There is a technical issue currently preventing us from processing payments via our payment gateway. We are working with our financial provider to remedy th...
Resolved Ended: 15:07 AEST - 18 May 2017
cPanel email disruption - Apple Devices
This Incident is to acknowledge we have received reports from cPanel hosting customers using Apple devices who are experiencing issues with their email servi...
Resolved Ended: 17:18 AEST - 16 May 2017
Console Disruption
We would like to advise customers of a disruption causing The Console to be inaccessible at this time. Our administrators are investigating this as a priorit...
Complete Ended: 21:30 AEST - 11 May 2017
Phone System Maintenance
Our technical service team would like to advise customers that we will be performing maintenance to our internal phone systems. This work is being conducted ...
Resolved Ended: 13:37 AEST - 11 May 2017
Cloud Webmail - Not Able To Load Inbox
We would like to advise that we are experiencing service interruptions to a segment of cloud hosted email customers. This is causing some users that are logg...
Resolved Ended: 14:37 AEST - 9 May 2017
Domain Search Functionality
We would like to advise that the domain search functionality on our website is currently not operational. We suggest any customers that wish to purchase a do...
Complete Ended: 22:30 AEST - 8 May 2017
Cloud Proxy Server
Customers are advised that we will be performing maintenance on our Cloud proxy server. This server handles the outgoing traffic on customer websites, e.g. ...
Complete Ended: 20:30 AEST - 8 May 2017
Resolved Ended: 13:47 AEST - 8 May 2017
We would like to advise that we had experienced service interruptions to a segment of cloud hosted email customers. This has caused some users that had logg...
Resolved Ended: 12:41 AEST - 1 May 2017
Phone System Degradation
We would like to advise customers that we are currently experiencing degradation with our phone system, which may result in poor call quality or disconnectio...