June 2025

30 June 2025

Complete Ended:

Maintenance - Legacy Hosting Customers

Impact: Legacy Hosting Customers Only As part of our transition to a new hosting environment, we are performing maintenance on the servers used by legacy hos...

Website & Email Hosting
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29 June 2025

Complete Ended:

Scheduled Maintenance – Legacy SYD & OX mail Platform

As part of our ongoing efforts to maintain and support our legacy systems, we will be performing routine maintenance on the sydmail (SYD email) and OX mail (...

Website & Email Hosting
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1 Days without incident

27 June 2025

Resolved Ended:

Client area - maintenance underway

Uptime Impact: 11 hours, 20 minutes, and 38 seconds

We will be performing emergency maintenance on the client area in to address ongoing performance issues. The maintenance window is expected to last approxima...

Webcentral Infrastructure
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4 Days without incident

22 June 2025

Resolved Ended:

Delays in ticket and account notifications

We're currently experiencing delays in sending notifications regarding customer support responses and other account-related updates. Our team is actively inv...

Support Center Webcentral Infrastructure
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21 June 2025

Resolved Ended:

Service Interruption – Customer Interface

Uptime Impact: 5 hours, 7 minutes, and 30 seconds

We’re currently experiencing a service interruption affecting the customer interface. Our technical team is actively investigating the issue and working to r...

Support Center Webcentral Infrastructure
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20 June 2025

Complete Ended:

Backend Optimisation in Progress

We are currently optimizing our backend systems to improve overall platform performance and stability.   During this time, you may experience slower than nor...

Webcentral Infrastructure
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1 Days without incident

18 June 2025

Resolved Ended:

Client Area Planned Maintenance

Uptime Impact: 2 hours, 50 minutes, and 50 seconds

We will be performing an upgrade to our underlying infrastructure, which will require placing the client area into maintenance mode. During this time, the cl...

Webcentral Infrastructure
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Resolved Ended:

Client Area Planned Maintenance

We will be performing an upgrade to our underlying infrastructure, which will require placing the client area into maintenance mode. During this time, the cl...

Webcentral Infrastructure
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5 Days without incident

12 June 2025

Resolved Ended:

Client-Area Access Issue

Uptime Impact: 19 minutes

We've received reports of some users being unable to view or access their customer area. Our team is investigating the issue and working to resolve it as so...

Webcentral Infrastructure
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5 Days without incident

06 June 2025

Complete Ended:

Scheduled Maintenance – Legacy BNE mail Platform

As part of our ongoing efforts to maintain and support our legacy systems, we will be performing routine maintenance on the BNE email platform. There will be...

Website & Email Hosting
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