Resolved Ended: 04:48 AEST - 12 September 2025
Chat Support Channel Intermittence
We are currently experiencing intermittent connectivity issues with our chat support channel. You may notice slower-than-usual response times during interact...
Resolved Ended: 02:00 AEST - 6 September 2025
Intermittent Delays with Domain Requests
We are currently experiencing intermittent delays with domain-related operations due to an issue with our registry. The following actions may be affected and...
Resolved Ended: 23:59 AEST - 5 September 2025
Limited Support Availability
We are currently experiencing limited support capacity due to a power outage affecting one of our office locations. Our team is working diligently to restore...
Resolved Ended: 05:46 AEST - 4 September 2025
Server Incident Report (Webmail, Sydmail)
A network connectivity issue is affecting the Webmail client. As a result, the Webmail client cannot connect to the IMAP server. However, direct access via I...
Resolved Ended: 09:38 AEST - 1 September 2025
Phone Support Temporarily Unavailable
We are currently experiencing connectivity issues due to an outage with our Internet Service Provider (ISP). As a result, our phone contact centre is tempora...