Legacy OXMail Issue Identified
Incident Updates
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Resolved 4 weeks ago · Sep 8, 2026 18:48 AEST
We would like to give the update that email connections via webmail and mail clients have been restored, and the issue is now resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologise again for any of the inconveniences caused. If you have further issues, please don't hesitate to reach out to us.
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Investigating 4 weeks ago · Sep 8, 2026 17:44 AEST
We are aware that some customers are experiencing intermittent connection issues with their Legacy OXMail services. This may result in connection timeouts when accessing webmail and potentially when using mail clients. Our Infrastructure team is working on this as a priority to restore reliable email connectivity as soon as possible. If you need any assistance in the meantime, please reach out to our support team here - https://webcentral.au/about/support.