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Payment interruptions

Resolved May 11, 2019 10:02 AEST

Incident Updates

  • Resolved 7 years ago · May 13, 2019 16:42 AEST

    This incident has been resolved.

  • Resolved 7 years ago · May 13, 2019 12:23 AEST

    A fix was implemented around 11:35am this morning and payments are now successfully being processed. We will continue to monitor this services to prevent any re-occurrences.

  • Resolved 7 years ago · May 13, 2019 11:17 AEST

    We are continuing to work on a fix for this issue. Updates will be posted as soon as they are available. We appreciate your patience during this period.

  • Resolved 7 years ago · May 11, 2019 10:02 AEST

    We would like to advise that we are currently experiencing a technical issue which is preventing us from processing payments This is being looked into by our development team We apologise for any inconvenience this may cause and thank you for your patience while we have this addressed