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Cloud Email Issues

Resolved Nov 17, 2020 12:36 AEST

Incident Updates

  • Resolved 5 years ago · Nov 18, 2020 13:21 AEST

    This incident has been resolved.

  • Resolved 5 years ago · Nov 17, 2020 15:49 AEST

    We'd like to inform our Cloud Email customers that emails can now be received. Our Technicians have worked to resolve this issue and will continue to monitor this issue so that it doesn't happen again.

  • Resolved 5 years ago · Nov 17, 2020 12:36 AEST

    We would like to inform customers of Cloud Webmail issues that we are experiencing. Customer affected are currently unable to receive emails. To identify if you're affected please check your MX records. The affected MX records are "mx.netregistry.net" & "mx4.netregistry.net". We appreciate your patience while our technicians work to resolve this as fast as possible.