Password reset and email verification delays

Resolved
Resolved

We have seen Password reset and email verification functionality return to normal. We understand how important access to your services are and appreciate your patience while we work on a resolution. Your services would not have been effected during this time.

If you have any questions or need assistance accessing your account, please contact us.

Avatar for Sam S
Sam S
Investigating

We are aware of a few customers experiencing some delays when receiving password reset email and verification emails. Our infrastructure team are working on this as a priority to resolve this matter.   If you need any assistance in the immediate, please reach out to our support team.

Avatar for James E.
James E.
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