We've now resolved the incident. Thanks for your patience.
Following our engineers diagnosis and troubleshooting, we are seeing ticket creation return to normal. We will continue to monitor the situation, but if you are still experiencing any difficulties, please contact us for assistance by starting a chat with us, giving us a ring or by creating a ticket within your customer area.
Thank you again for your patience.
We are still experiencing some intermittent issues with sending to support@webcentral.au. You are still able to call us, live-chat with us or raise a case from within your Webcentral customer area for any questions or support inquiries. Thank you for your patience and understanding during this time.
We've received reports of some users being unable to email us directly at support@webcentral.au due to a full inbox. Our team is investigating the issue and we will provide the next update as soon as possible. During this time, our team is still here, for urgent assistance please create a support ticket via your online portal, live chat with us or give us a call.