Intermittent issue affecting email and website services

Resolved
Resolved

We would like to inform our customers that the intermittent service disruption for email, domain, and website services has been resolved. No further disruptions are anticipated.

If you are experiencing any issues with your service, please contact our support team:

https://webcentral.au/forms/ticket/

Our apologies for the inconvenience and thank you for your patience while we resolved this matter.

Recovering

Our engineers have implemented a solution and we are continuing to see improvements for the affected domain, email, and website services.

We will continue to monitor this to ensure that service restores to normal.

We appreciate your patience during this time and will provide the next update at 03:00 PM AEST.

Investigating

We are aware of a few customers having intermittent disruptions to our email, domain, and website services due to network issues. Our network engineers are working on this as a priority to resolve this matter.

We appreciate your patience during this time and will provide the next update at 12:00 PM AEST.

Began at:

Affected components
  • Domain Name Management