We would like to notify our customers that the AWS cPanel issues that were experienced by our customers hosted on the awcp069.server-cpanel.com server have been resolved.
The issues experienced were due to an increase in load on the servers. Our system administrators were able to identify the root cause of this and perform the appropriate changes to balance the load and have customer services operating correctly.
Thank you for your patience with this matter.
Customer's that have been experiencing intermittent cPanel issues will no longer be facing these issues. Server changes were implemented on the affected servers to rectify the load issue.
The cPanel server that has been reported is awcp069.server-cpanel.com
We have been monitoring the services and can see that majority of customers are now able to access their website and email accounts again, we will continue to monitor this to ensure this is appropriately resolved.
We are currently experiencing intermittent issues on one of our cPanel servers. This is causing loading issues for websites as well as email and cPanel interface service issues.
The cPanel server that has been affected is awcp069.server-cpanel.com.
We are currently investigating this issue as a priority, and will provide more updates when they are available.