Resolved

Our System Admins have advised that functionality of the affected databases has been restored.

We apologise for any inconvenience caused.

Recovering

We believe that functionality of the affected databases has been restored.

Our System Admins along with our Customer Service team are working on restoring any affected websites.

We apologise for any inconvenience caused.

Identified

We would like to advise that the issue affecting one of our MySQL database servers is resolved, however some databases are still experiencing some issues.

Our System Admins are working on restoring functionality to the remaining affected databases.

Once again, apologies for any inconvenience this may have caused.

Investigating

Our administrators identified an issue affecting one of our MySQL database servers, 'mysql-7.netregistry.net'. This will result in some sites experiencing database issues or failed connections to the database. This is currently being worked on as a priority to restore services back to normal.

Issue began at 5:40PM AEDT.

An update will be posted once we have more information.

We apologise for any inconvenience caused.

Began at:

Affected components
  • VPS Hosting
  • WordPress Hosting