Resolved
Resolved

We would like to advise that the BPAY facilities have now returned back to normal.

Identified

Our BPAY facilities are currently unavailable due to an internal platform issue. Customers who make payments using BPAY are advised to use alternative payment methods until this issue is resolved.

Currently, attempting to make payments via BPAY will result in errors stating the BPAY biller codes are incorrect or invalid.

We are working with our financial institution to get our BPAY payment facilities back online as soon as possible.

We appreciate your patience and understanding during this period.

Began at:

Affected components
  • VPS Hosting
  • WordPress Hosting
  • Legacy Hosting
  • cPanel Hosting
  • Domain Name Management
  • Live Chat
  • Web/Email Support Enquires
  • Shopping Cart
  • Billing Systems