Resolved

We have monitored this situation closely and we are now confident this problem has been resolved.

Recovering

We would like to advised customers that we have addressed the disruption to our Network. All services and platforms are operational and our support team are working at regular capacity. We are going to closely monitor the situation to ensure its stability.

Investigating

We would like to advise customers of a disruption to our Network at this time. At the moment services and platforms are affected and our support team is working at a reduced capacity due to internal tools being offline.

We are treating this as a Major incident and will post updates as more details become available. We appreciate your patience during this time.

Began at:

Affected components
  • VPS Hosting
  • WordPress Hosting
  • cPanel Hosting
  • Domain Name Management
  • Live Chat
  • Web/Email Support Enquires
  • Shopping Cart
  • Billing Systems