Legacy Webcentral Mail systems - BNE & SYD mail platforms

We would like to keep you updated with a notice that the infrastructure team is still working on the Legacy email issue. We will update as soon as possible and thank you for your patience during this time.

Please feel free to contact our customer support team at any time. As our BNE and SYD mail are currently legacy platforms, we encourage customers to update their services to our newest plans for better stability and faster support. Our team are standing by to support with this solution.

We are continuing to work on a fix for issues currently affecting IMAP, POP3, and SMTP services. Users may encounter connection timeouts or difficulty accessing mail. Our team is investigating and working to fully restore normal service as quickly as possible

We've fixed the core issue, and are waiting for things to recover. Our team will continue to monitor closely to ensure full stability.

We are currently experiencing issues with IMAP, POP3, and SMTP services. Users may encounter connection timeouts or difficulty accessing mail. Our team is investigating and working to restore normal service as quickly as possible.

If you need any assistance in the immediate, please reach out to our support team.