We've now resolved the incident and live-chat should function normally.
We appreciate your patience during this time.
We are still experiencing some intermittent disruption to our live chat.
Our team is still actively working on this as priority and we expect to see a resolution soon.
Thank you for understanding.
We've received reports of some users experiencing a delay in live-chatting with us, either within the customer-Panel or via our website. Our team is investigating the issue and we will provide an update as soon as possible. During this time, you are still able to create a ticket from the support tab in after logging into your portal. We would like to thank our clients for their patience during this time.