Login Page Disruption – 2FA Users

Uptime Impact: 1 hour, 1 minute, and 27 seconds
Resolved
Resolved

We are pleased to inform you that the issue preventing some users with Two-Factor Authentication (2FA) enabled from logging into the WebCentral client area has been resolved.

Thank you for your patience during this time

Avatar for Hernan R.
Hernan R.
Investigating

We’re currently investigating an issue preventing some users with Two-Factor Authentication (2FA) enabled from logging into the WebCentral client area.

Please note: This issue is limited to the login process and does not affect any of your services such as websites, domains, or email.

Our team is actively working to resolve this as quickly as possible. We’ll provide updates here as soon as we have more information.

Thank you for your patience.

Avatar for Panos Kesisis
Panos Kesisis
Began at:

Affected components
  • Webcentral Infrastructure
    • Shopping Cart
    • Billing Systems
    • My Account (User Portal)
    • Website