The scheduled maintenance has been completed.
We would like to provide an update regarding the ongoing maintenance of the Webcentral user platform. Our development team is in the final stages of verification, carefully ensuring data integrity and reliability for an enhanced user experience.
We acknowledge the inconvenience this delay may cause and sincerely apologise. We are working hard to bring all services back online smoothly and expect the maintenance to be fully completed by 9:00 AM AEDT, 5th November. During this period, some services may continue to be not visible in your account; however, please be assured they will continue to remain fully operational.
For immediate assistance or any questions, please feel free to reach out to our team through live chat, phone, or by submitting a case via your customer portal. We are here to support you.
Thank you for your patience and understanding as we finalise these improvements.
Email: support@webcentral.com.au Australia: 1300 638 734 International: +61 (3) 7003 7892 | +61 (2) 7908 0901
Our development team are currently in the final verifying stages of maintenance. This is to ensure comprehensive data integrity and deliver a robust and accurate user system upgrade.
During this final period, certain services, such as domains and other managed services may not be visible in your account; however, will remain fully operational. For any questions or assistance, please reach us through live chat, phone, or by submitting a case within your customer portal and our team will be able to assist.
Thanks for your patience and support as we upgrade your user experience.
Email: support@webcentral.com.au
Australia: 1300 638 734
International: +61 (3) 7003 7892 - +61 (2) 7908 0901
We would like to provide a brief update on the ongoing maintenance and upgrade work on the Webcentral user portal. The upgrade is progressing as planned, and our team is diligently working to ensure a seamless experience for our clients.
You can now log in to the Webcentral client area using your account reference number (or email) and password by visiting the following link: https://theconsole.webcentral.au/login
Please note that some features or functions may still be limited until the maintenance work is fully complete. Whilst in progress, some services (domains & websites) may not appear in your account, however, will remain fully operational throughout the maintenance period.
You can find our login/user guide here: https://support.webcentral.au/docs/welcome-to-upmind
Please feel free to reach out to our friendly customer care team for any additional support:
Email: support@webcentral.com.au
Australia: 1300 638 734
International: +61 (3) 7003 7892 - +61 (2) 7908 0901
Thank you for your continued patience and understanding.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
As part of our commitment to continually improve our systems and services we will be performing maintenance and upgrades to the Webcentral website and user portal.
Access to our website and user portal may be impacted during the following times:
Start Date: Wednesday, 30th October, 2024 - 4:00 PM AEDT End Date: Monday, 4th November, 2024 - 9:00 AM AEDT
We would like to re-iterate that clients will not experience any downtime for existing domains and services, however, as part of the upgrade, clients and staff may be unable to; purchase new products, enter client portal areas or make changes to existing domains or services.
We anticipate works to complete and portal access to be available prior to the ‘end date’ listed above; however imports may be occurring up until the end date. We will be posting regular updates throughout the process as we anticipate this maintenance may complete earlier than the times posted above.
Thank you for your patience as we help improve your customer experience. For any questions or support, please contact our customer care team. We are extending our phone support over the weekend to assist with any queries during this process and will operate from 8-5pm AEDT Saturday and Sunday.
Email: support@webcentral.com.au
Australia: 1300 638 734
International: +61 (3) 7003 7892 - +61 (2) 7908 0901