We are aware of an issue affecting some of our customer's online services such as their website and emails. The impacted customers have their Name Servers pointing to ns1.partnerconsole.net, ns2.partnerconsole.net, and ns3.partnerconsole.net.
Our technicians have found a solution. By changing your Name Servers from partnerconsole.net to planetdomain.com (Planet Domain is owned by Webcentral) your services will resume as normal.
Please see the below information to find out if you are affected by this issue and how to update your Name Servers.
- Am I impacted by this?
If you are experiencing issues with your online services, please check your Name Servers to see if you are affected by this issue. To find out, search your domain in our WHOIS lookup and check the Name Servers: