Cloud Hosted Email Issue
Incident Report for Webcentral Service Status
Resolved
All effected services have been monitored and set to Resolved.
We thank you for you patience and understanding.
Posted Aug 02, 2024 - 15:00 AEST
Monitoring
Our engineers have implemented a solution and we are continuing to see improvements for the affected Cloud email services.

We will continue to monitor this to ensure that service restores to full capacity. We appreciate your patience during this time.
Posted Aug 02, 2024 - 14:30 AEST
Update
We would like to update our customers about an incident currently affecting some users of our Cloud Hosted Email services.
Affected customers may be experiencing intermittent issues with accessing webmail services, including sending and receiving emails.
While we are seeing some improvements, the issue is still ongoing. Our engineers are continuing to work urgently to resolve the issue as a top priority. We appreciate your patience during this time and will continue to provide regular updates.
Posted Aug 02, 2024 - 13:41 AEST
Identified
We would like to inform our customers of an incident that is currently impacting some customers using our Cloud Hosted Email services. Customers affected may experience intermittent issues accessing webmail services including sending and receiving emails. Our engineers have identified the cause of the incident and are working towards a solution with a matter of urgency. We appreciate your patience during this time and will continue to provide regular updates.
Posted Aug 02, 2024 - 09:28 AEST
This incident affected: Website & Email Hosting (Cloud Hosting).